We’re here.

For account help, a problem with the app, or a safety report, email wecodesaudi@gmail.com. Include the post or order reference and a description. Never send your SMS code.

Report or block

Open a public post and choose Report or Block. Reports go to our review queue. Blocking hides that account’s public posts and offers and prevents new interactions between you. You can unblock accounts in Me → Settings.

Your account and data

Open Me → Settings to export your data, log out, or delete your account. Deletion includes your public content and uploaded photos; your own messages are removed from shared orders. A limited, redacted order record can remain visible to the other participant. Phone verification protects account deletion.

If you cannot access your number, contact support from a channel we can verify. We will not disclose account data based only on an email request.

Orders and payments

Hook records an agreement and helps you arrange handover. Hook does not collect payment, hold funds, or provide escrow. Check the item and agree on arrangements directly in your private order chat.